F&Q
1. What kind of Labubu products do you sell?
We specialize in bulk Labubu blindboxes and apparel. That includes authentic blind box figures, limited editions, and our own custom-designed Labubu-themed clothing like tees, hats, and bags. Some items are brand new, others are rare pre-owned pieces.
2. Are the blindboxes in good condition?
Yes! We carefully inspect all blindboxes to make sure they’re in great condition and 100% authentic. If there are any flaws, they’ll be clearly noted in the product description so you know exactly what you’re getting.
3. Do you ship internationally?
Yes, we offer international shipping! We’re here to connect Labubu fans around the world. Shipping fees and delivery times depend on your location — check our shipping policy for more details.
4. How do I place an order?
Easy. Just browse the shop and DM or WhatsApp PSL to place your order. We only accept 100% upfront payment via bank wire.
5. Can I cancel or change my order?
Once your order is placed, it’s processed immediately to ensure fast delivery — so we can’t cancel or change it afterward. Please double-check your items before completing checkout.
6. What’s your return and refund policy?
Once your order is placed, it’s processed immediately to ensure fast delivery — so we CAN'T cancel or change it afterward. Please double-check your items before completing checkout.
7. How do I track my order?
After we ship your order, you’ll receive an email with a tracking number. Use it to follow your package directly on the courier’s website.
8. Do you restock sold-out items?
Restocks depend on market availability. We’re always hunting for new Labubu drops, but rare items move fast. For updates, follow us on social media.
9. How can I contact customer support?
Questions? Hit us up PSL ig dm and WhatsApp. We usually reply within 1 hours.